A.T. Matthews & Dier, local insurance agency receives F. W. Hirt Quality Agency Award for 2017 from Erie Insurance Company. “This is the highest honor bestowed on an Erie agency” stated Shane Badon, Erie Insurance NY Branch Manager. “Principal Agents who earn this prestigious award demonstrate their long-term commitment to exceptional service, performance, and profitability across all lines of business. A winning attitude, dedication to lifelong learning, quality growth, conscientious underwriting and re-underwriting is what distinguishes these peak performers”. Dier Agency was chosen by the selection committee for the award, which is is comprised of those that work directly with the ageny and also includes other top management, Regional Vice Presidents and the President of Erie Insurance Company. Current Erie Insurance President and CEO, Timothy NeCastro, presented the award to Douglas Dier along with Shane Badon. “Receiving the award was truly an honor”, said Dier, “this was extra special since both Tim and Shane have been very helpful to us along the way”. The Quality Agent Award was presented to Dier at the annual “Branch Recognition Meeting”, which was recently held at The Turning Stone Casino.
The F.W. Hirt Quality Award has only been presented to a total of 11 agencies since The Erie entered New York. Clay Lindner, Erie District Sales Manager stated, “This agency knows their stuff, believes their stuff and does their stuff. They are professional, knowledgeable, ethical, and offer big time service in a small town. Our partnership with this agency exemplifies the Erie Family Spirit - agents and employees working together for the good of the policyholder.” Erie Insurance began offering insurance in New York State in 1996 and is a writer of Home and Auto Insurance, in addition to a complete line of both personal and commercial insurance products.
Erie Insurance Company is an A+ (Superior) rated company according to A.M. Best and is known for providing quality insurance products through the Independent Agency system. For the fourth year in a row, Erie Insurance received the highest ranking in Customer Satisfaction with the Auto Insurance Purchase Experience in the 2016 J.D. Power Insurance Shopping Study. Erie Insurance started from humble roots in 1925 and has grown into a Fortune 500 company with 5 million policy holders in force today.
“Debbie and I are very proud of what our team has been able to accomplish over the past few years,” stated Douglas Dier - Principal Agent. “We have steadily been able to increase our customer base and grow our business over the past 17 years and are grateful to those that have trusted us with their insurance. This is also a direct reflection of the quality agents and service representatives on our team, in addition to the excellent partnerships we have established with Erie Insurance“. Dier Agency, Inc. has received a number of awards from the company, including 15 straight Founders Awards for profitability and growth. The agency also recently reached “Hall of Fame” status with Erie as they submitted over 10 applications each week for 52 consecutive weeks.
A.T. Matthews was established in 1903 and operates as an independent agency serving Northern and Central New York. Douglas and Debra Dier purchased the agency in 2000 and operate at 636 Coffeen Street, Watertown NY. In addition to Erie Insurance Company, the agency represents a number of insurance carriers.